WELL ROUNDED

Radkom is a full service telecommunications company based in Northwest Indiana featuring business telephone systems, cabling, and networks.

Telephone Systems

No matter the make of your business phone system - we service it. Need a new system? We offer a great selection including payment plans.

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Structured Cabling

Projects can range from a small number of network points within a single office to cabling entire buildings. Voice, Data, Video or ANY low voltage cabling... we do it all.

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Networking

From basic residential data networks to larger commercial solutions, we've got you covered. Get the Wi-Fi, structured, or mobile network you need today.

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CCTV

More and more people count on Radkom to keep their worlds safe. Find out why. We offer security camera solutions to meet any budget and application.

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IT'S ABOUT YOU

Our service area is all of Northern Indiana, South Michigan, Northeast Illinois including Chicago and maybe a little further if you have coffee.

Get Moving

We provide on-site sales, service, installation, and repair for business phone systems, networks, CCTV, and structured cabling.
Call Radkom today at 219.945.9010 to get started with your:

  • Business Phone Systems
  • Structured Cabling
  • CCTV
  • Paging Systems
  • Network Design & Implementation

More and Better

  • Phone Systems
  • Security Cameras
  • Paging
  • Voicemail
  • Networks
  • WiFi
  • Adds / Moves / Changes
  • Payment Plans
  • 360 Service Agreements
  • Fast & Friendly Service

WE'VE WORKED WITH

We’ve done a lot of work in Northern Indiana, South Michigan, and Eastern Illinois, and have met a lot of great people along our journey.

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IT’S EASY.

It’s easy. Quickly setup an appointment online and we’ll solve the telecom needs of your business.
Need a quote? We can do that too. Site surveys and quotes are always free. Schedule your appointment right now online and we’ll be there quick.

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WE DO THAT.

It doesn’t matter who…

…we service it.

Contact us today for fast service.

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ANY PROJECT ★ ANY TIME

From add, moves, changes, and cabling drops, to equipment troubleshooting and repair, we’ve got you covered.

FAQ

Here are a few questions that we get asked frequently. Transparency is one of our coveted policies.

Which services are “billable?”

Hourly labor rates are billed at a minimum of one full hour from the moment we begin work, and billed in half-hour increments for each additional quarter-hour thereafter. Overtime charges, where applicable, are 1.5 times our normal hourly rate. Materials (parts) are billed and taxed per the tax rate within the state your business resides.

Because a list of all possible services would be impossible to create, we’ve created a category called “Remote Support” that covers charges relating to remote programming, phone support, engineering, research, and any and all work done off-site or in any administrative capacity in an effort to assist clients with their technology.

What’s the cost? Most companies won’t share that with us until they are on site.

On-site voice systems (phone system, voicemail) repair, modification, and programming
$89 hourly
On-site infrastructure systems (phone and LAN cabling) repair, installation, and modification
$89 hourly
On-site infrastructure systems (phone and LAN cabling) repair, installation, and modification
$85 per drop plus materials
Remote Support
$59 hourly (1/2 hour minimum)
Emergency response charge (same day service for critical outages)
$105 for the first hour
After-Hours (5:00 pm – 6:59 am) and Weekends: One and one half times hourly rate.
$133.50 hourly

What is your service response time?

On-site service for out-of-service systems: Within 0-3 hours from the time our service department is notified. Clients with a support agreement will be shown due priority and receive service as quickly as our service schedule allows for. Routine CAM work (change/add/move) can generally be scheduled within only a day to a few days from the time you call our service department, dependent on our current workload.

Will we be able to get the same Engineer out to service our account each time?

Yes. This really helps reduce the time and expenses spent by us and you reeducating an Engineer who is unfamiliar with an account.

WHIP YOUR TECHNOLOGY INTO SHAPE

We’ll get your telecommunications equipment squared away.

FRESHLY SLICED POSTS

When we aren’t installing telephone systems, or setting up networks in Northwest Indiana, Chicago, and South Michigan, we enjoy sharing some cool stuff in our industry.

The Number One Reason NOT To Switch To A VoIP Phone System

We’ve all been there. You or someone on your sales team gets a phone call through to that special someone your company has been prospecting to for some time, and boom – they can’t hear you and tell you “I’m having a hard time hearing you, could you repeat that?” Then, a few moments later, […]

VoIP Pitfalls and Drawbacks

VoIP, which is short for Voice Over Internet Protocol, has numerous benefits and has seduced millions of businesses and users worldwide. While the benefits are pretty evident on the outside of the package, let’s take a look at the some of the real reasons NOT to switch to a 100% VoIP phone system. Mainly, these […]

Northwest Indiana CCTV Security Camera Buyer’s Guide

Northwest Indiana CCTV Security Camera Buyer’s Guide   The prevalence of CCTV in the commercial environment has proved to be both a criminal deterrent and an effective investigative. While the presence of CCTV has become very common, almost expected, there is still need to define how to create a system that will provide the most […]

SMB Telephone System Buyer’s Guide

Defining Your Business Needs There are three basic kinds of business phone systems: Traditional PBX, with a box on your premises; “Hosted” PBX, where the box is at a vendor site, and Virtual or Cloud PBX, where PBX is a service rather than a box, and it’s hosted in “the Cloud” (similar to many of the […]

REACH OUT

It is our utmost pleasure to serve Northern Indiana, Chicago, and South Michigan.

We’re ready to meet you along your journey.